Privacy Policy

Jenveda Technologies Private Limited (“JenVeda”, “we”, “us”, or “our”) is committed to protecting the privacy of every business and individual who uses our ERP platform, websites, and related services (collectively, the “Services”).

This Privacy Policy explains what information we collect, why we collect it, how we use and safeguard it, and the choices you have. By using our Services, you agree to the practices described here.

We collect information you provide directly to us, information generated as you use the Services, and information from trusted third parties.

• Account & profile data

  Name, work email, phone number, company name, role, and login credentials.

• Business & operational data

  HR, payroll, project, accounting, and inventory records you enter into the platform.

• Usage data

  Device type, browser, IP address, pages visited, and feature interactions.

• Communications

  Messages you send through contact forms, demo requests, and support channels.

We use the information we collect to operate, maintain, and improve the Services, including to:

• Deliver the platform

  Provision your account, run modules, and process your business workflows.

• Support & communication

  Respond to enquiries, provide support, and send service updates.

• Security & compliance

  Detect fraud, prevent abuse, and meet legal and regulatory obligations.

• Improve our product

  Understand usage patterns to build better features and experiences.

We do not sell your personal or business data. We share information only in limited circumstances: with trusted service providers who process data on our behalf under strict confidentiality obligations, when required by law or a valid legal request, or during a business transfer such as a merger or acquisition — always subject to this Policy.

We apply industry-standard technical and organisational safeguards — encryption in transit and at rest, role-based access controls, and continuous monitoring — to protect your data against unauthorised access, alteration, or disclosure. No method of transmission or storage is entirely secure, but we work continuously to strengthen our protections.

We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it.

Depending on your location, you may have the right to:

• Access & portability

  Request a copy of the personal data we hold about you.

• Correction

  Ask us to correct inaccurate or incomplete information.

• Deletion

  Request deletion of your personal data, subject to legal limits.

• Opt-out

  Unsubscribe from marketing communications at any time.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling some cookies may affect certain features of the platform.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you directly.

If you have questions about this Privacy Policy or how your data is handled, please reach out — we’re happy to help.