Data Deletion Instructions
Jenveda Technologies Private Limited (“JenVeda”) respects your right to control your data. This page explains how you or your business can request deletion of the data we hold.
What data can be deleted
Account & profile
Your account and profile information.
WhatsApp connection
Your business's WhatsApp Business Account connection details — WhatsApp Business Account ID, phone number ID, and access token connected to JenVeda.
Configuration & logs
Related configuration and message logs.
How to request deletion
Disconnect from Settings
Go to Settings → WhatsApp Integration → Disconnect. This immediately removes your WhatsApp connection and deletes the stored access token.
Email our support team
Send a request to contact@jenveda.com with your account / business identity and a request to delete your data.
What happens next
- We delete the WhatsApp access token from our secure storage (Azure Key Vault) and remove your integration configuration.
- Non-sensitive audit / delivery records may be retained only as required by our retention policy.
- We complete deletion requests within 30 days.
Contact
contact@jenveda.com